Terms & Conditions

Welcome to Tech Pickly. These Terms & Conditions govern your access to and use of our website and logistics services. By accessing our website or placing an order with Tech Pickly, you acknowledge that you have read, understood, and agreed to these terms.
If you do not agree with any part of these Terms & Conditions, please refrain from using our services.

1. Our Services

Tech Pickly provides international sourcing and logistics solutions, including but not limited to:

Global Product Sourcing
China Warehouse Services
Bangladesh Warehouse Services
Product Consolidation
Air Freight
Sea Freight
Customs Clearance Support
Doorstep Delivery
Commercial Import & Export Logistics

The availability of specific services may vary depending on the destination country, shipment type, and applicable regulations.

2. Customer Responsibilities

Customers are responsible for providing accurate and complete information when placing an order or requesting our services.
This includes:

Correct recipient information
Product details
Shipping address
Contact information
Required documents for customs clearance

Tech Pickly is not responsible for delays or additional charges caused by incorrect or incomplete information provided by the customer.

3. Orders & Quotations

All quotations provided by Tech Pickly are estimates based on the information available at the time.
Final shipping costs may vary depending on factors such as:

Actual package weight
Volumetric weight
Shipment dimensions
Customs duties
Destination
Additional handling requirements

Tech Pickly reserves the right to revise quotations if shipment details differ from the original information.

4. Payments

All applicable service charges must be paid according to the agreed payment terms.
Orders or shipments may be delayed until payment has been successfully received.
Any bank charges, transaction fees, or currency conversion fees are the responsibility of the customer unless otherwise agreed.

5. Shipping & Delivery

Estimated delivery times are provided for reference only.
While Tech Pickly works with trusted logistics partners to ensure timely delivery, delays may occur due to circumstances beyond our control, including:

Customs inspections
Public holidays
Weather conditions
Airline or shipping line delays
Government restrictions
Force majeure events

Delivery timelines are estimates and should not be considered guaranteed unless explicitly stated.

6. Customs & Import Regulations

Customers are responsible for ensuring that imported products comply with the laws and regulations of the destination country.
Customs authorities may inspect shipments, request additional documentation, or impose duties, taxes, or other government charges.
Tech Pickly is not responsible for delays resulting from customs inspections or regulatory requirements.

7. Restricted & Prohibited Items

Customers must not ship products that are prohibited or restricted by international shipping regulations or local laws.
Examples include:

Illegal goods
Dangerous chemicals
Explosives
Firearms and ammunition
Narcotics
Counterfeit products
Hazardous materials
Any item prohibited by applicable laws

Tech Pickly reserves the right to refuse, cancel, or dispose of prohibited shipments in accordance with legal requirements.

8. Warehouse Services

Shipments received at our China warehouse may be stored for a reasonable period before consolidation or shipment.
Additional storage charges may apply if goods remain in the warehouse beyond the free storage period.
Customers are encouraged to arrange shipment promptly after their products arrive.

9. Shipment Inspection

Customers may request additional services such as product inspection or photo verification where available.
Unless specifically requested, Tech Pickly does not guarantee inspection of every product received at our warehouse.

10. Loss or Damage

Although every shipment is handled with care, Tech Pickly cannot guarantee that products will never be damaged during international transportation.
Any visible damage or missing items should be reported immediately after delivery.
Claims must include supporting evidence such as photographs, shipment details, and proof of purchase.

11. Limitation of Liability

Tech Pickly's liability is limited to the extent permitted by applicable law.
We are not responsible for indirect or consequential losses, including but not limited to:

Loss of business
Loss of profits
Delayed projects
Market losses
Missed commercial opportunities

Our maximum liability shall not exceed the amount paid for the specific logistics service unless otherwise required by law.

12. Cancellation

Orders may be cancelled before shipping arrangements have been finalized.
Once products have been shipped or customs processing has begun, cancellation may no longer be possible.
Any applicable service charges already incurred will remain payable.

13. Intellectual Property

All website content, including logos, graphics, text, images, and branding, is the property of Tech Pickly unless otherwise stated.
Unauthorized reproduction or use of our content is prohibited.

14. Privacy

Your use of our website is also governed by our Privacy Policy.
By using our services, you consent to the collection and use of information as described in our Privacy Policy.

15. Changes to These Terms

Tech Pickly reserves the right to update or modify these Terms & Conditions at any time.
Updated versions will become effective immediately upon publication on this website.
Customers are encouraged to review this page periodically.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the countries where Tech Pickly operates and provides its logistics services.
Any disputes arising from the use of our services shall first be resolved through mutual discussion. If no resolution is reached, the matter may be referred to the appropriate legal authority with jurisdiction over the dispute.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.
Tech Pickly

China Office
Building H, H308, Creative Park 331
Yin Tian Industrial Zone, Xixiang Street
Bao'an District, Shenzhen, China

Bangladesh Office
32/B, Malibagh Chowdhury Para
Dhaka-1219, Bangladesh
Phone: +86 188 2376 9373
Email: info@techpickly.com